FAQ
How far out of Tulsa will you travel?
Right now our services are available within 15 miles of Tulsa. However, we are happy to serve customers further out than that, up to 40 miles, for an additional travel fee. If you are even further out, please still feel free to contact us.
Is my space big enough?
The total amount of space we need for each tent set up is approximately 75″ x 42″.
How can I find out if my preferred date is available?
Please feel out our Book Now Form and we will be in touch within 24 hours.
Do you handle set up?
Yes! We will deliver the items, set up, and style. We want you to get the best pictures possible!
Depending on the size of your party, it generally takes between 60-90 minutes to set up and style a Happy Glamper party!
What is the rental period?
Our rental period is one night, however, if you wish to rent the tents for more than a night, we can arrange that during the booking process. Each additional night is 50% off the normal rate.
What are your cleaning protocols?
Cleanliness is one of our biggest priorities! Our air mattresses are sprayed or wiped down with disinfectant between each use. We use a mattress cover as well, which is washed between uses. Our pillows have both an allergen cover, as well as a pillowcase. Our sheets and comforters are all washed between bookings. Our decorative pillows and poufs are sprayed with a disinfectant fabric spray and allowed to dry before they are stored in protective plastic. All linens/pillows/etc. are stored in plastic air-tight containers to ensure they stay fresh and clean for your experience. We typically use a hypoallergenic detergent.
Are sleeping pillows provided?
No. For our indoor teepee setups, each guest must provide their own sleeping pillow.
What are the top things I need to know before booking?
The designed arty space should be large enough to adequately provide the space for each tent.
You are in charge of clearing the space for your party. We do not move furniture.
The venue must be a smoke free environment.
Can I add additional guests after booking my party?
Pending tent availability, you may add guests up to 4 days prior to your party date.
What do I need to do before you arrive to set up?
We do not move furniture. Repeating… WE DO NOT MOVE FURNITURE. All furniture and other items must be moved prior to our arrival so that we can come straight in and get this party started.
Can you set the tents up outside?
No, indoor use only.
Is a deposit required?
Yes, a 50% non-refundable deposit is required at the time of booking to secure your event date. The remaining balance is due 21 days prior to your event. We will email you an invoice for easy online payments for both your deposit, as well as your final balance. We’re moms. We understand that kids can be unpredictable and sometimes accidents happen; from crashing into a tent while rough-housing to having a nighttime potty accident. As such, we also require a refundable $100 damage security deposit for our Happy Glamper parties.
**At the time of delivery, you will review the rental items in accordance with our Terms and Conditions and sign off on the product condition. It is your responsibility to note any preexisting damage (although we do our best to keep everything in tip top condition).** We will inspect all items for damage at pickup and return to our facility. If you are aware of a specific incident please give us a heads up. If no damage is noted, we will refund your $100 deposit via the original method of payment within 48 hours of your event.
How is payment handled?
We accept credit cards, Venmo, and PayPal through our online client management system. You will be emailed an invoice at the time of booking.
Your initial non-refundable deposit will be due upon receipt and the final payment due 21 days prior to your event.
Do I need to wash the linen before pickup?
Nope! We don’t want you wasting precious time doing another load of laundry. We wash all linens with hypoallergenic laundry detergent upon pick up.
What are your tent rules?
Our services are geared toward children and teenagers. As such, we have very strict rules regarding the environment in which we will place our rental equipment.
We require a smoke-free environment. We do not allow the use of our rental items in locations where smoke is present; including, but not limited to, tobacco smoke and marijuana smoke. Please ensure that you are providing a smoke-free environment. Additional fees will be incurred if our rental items are exposed to smoke.
Sorry. No Pets in the Tents. If you have pets… great! We love pets. However, we must insist that all pets do not have access to our rental items. We want all children to have an opportunity to experience a Happy Glampers party; this includes children with allergies to pets. Additional fees will be incurred if our rental items are returned with excessive pet hair or odor.
Food and beverage: Who wouldn’t love to eat popcorn and candy while watching a movie in their special tent? Please feel free to consume food and beverage in our tents. Each tent includes a breakfast tray that can be used for food and beverage. Breakfast in bed!!! Please note, that you are responsible to ensure that our rental items remain stain-free and that additional fees will be incurred in the event our rental items are returned with food and/or beverage stains. All Happy Glampers parties rental items and products are stored in a smoke-free and pet-free environment.
What if I need to cancel my reservation?
Cancellations made 15-30 days in advance of the event date will result in the loss of the $100 deposit. For cancellations made within 14 days of your event will be charged the full rental amount. Additional refunds are at the sole discretion of the owners.
COVID-19 Policy:
Dear Happy Glampers,
There are a number of important items we need to address regarding slumber party safety and the ongoing Coronavirus/COVID-19 pandemic.
1) First and foremost, Happy Glampin’ is committed to your health, the health of your families and the health of our own families.
2) Safety and hygiene are already an important part of our policies and we have thorough cleaning/ sanitizing/ disinfecting procedures in place.
– Our air mattresses are disinfected and dried before our mattress protectors and sheets are put on.
– All bedding is washed after each party.
– Our soft décor items, such as pillows, rugs, tent covers, etc. are sanitized via steam wash or are laundered.
– Our hard surface items, such as breakfast trays, lamps, etc. are wiped down with Clorox wipes after each event.
3) Happy Glampers is a two-mom operation. As such, there may come a time that we must cancel party bookings due to our own illness, exposure, or the illness or exposure of a family member. Of course, we will let you know as soon as possible and will work with you to reschedule your event.
We will update this page periodically when we have new information.
If we can answer any questions or provide you with further details, please contact us via telephone at (918) 217-4382 or our online contact form.
*As always, we are moms too. We want your Glampers to have their magical slumber party and we will do whatever is reasonably possible to ensure they get their special day.
The bottom-line is we won’t endanger your family if we become ill and we hope that you extend that same courtesy to us and our families.
We are so thankful to be a part of this awesome community and we look forward to helping you make big memories for your Happy Glampers
With love,
Julie